Friday, July 15, 2011

Corporate Communication- Key to Success


It does represent the tool to be leveraged and the process which is to be mastered. A Power of Corporate Communication shows the managers and the executives how to communicate effectively with the fellow employees from a mailroom to boardroom, and also between the organizations and across the industries
. Fully accessible and nonacademic refreshingly, it will create the easy-to-follow map of world of corporate communication, with the workplace-tested approaches for addressing the common challenges. Written by the two leaders in the today's corporate communication field Paul Argenti is an author of 1994's Corporate Communicational Power of Corporate Communication is replete with the careful analyses and the real-world examples and the case studies from a leading organizations also including Sony, Coca-Cola, and the GE.
The effective corporate communication does requires the carefully formulated and the implemented program, one which will both craft the corporation's image and a protect which image when the problems arise. A Power of the Corporate Communication is the most straight-talking guide of today's for mastering an art and leveraging a power of the corporate communication.
The key components of a corporate communication function. Methods to manage the multiple constituencies and the deliver consistent, the relevant messages Crisis communication tactics, and a dangers of creating the "spin" as opposed to facing the problems head-on.
The Successful communication program is a central to everything the organization do accomplishes, or will hope to accomplish. Let a Power of the Corporate Communication do provide you with a tools which you need to establish and maintain the program and build the corporate communication program which provides you with the strategic advantage.
"If it is left unaddressed, issues of the corporate communication could come back to haunt the company, and when addressed, they could extend the success.
Corporate Communications Strategy and Planning
Corporate communications are a powerful management tool if approached with strategic integrity, alignment and focus. An organisation performing with coherence and its energy focused on a specified goal is far more effective than one that allows confused and inconsistent messages to disseminate from management. Communications is the only vehicle that allows all employees to understand the vision and direction of a company.
Communications also supports management and HR initiatives in equipping personnel with the knowledge and motivation to perform their roles effectively. By aligning strategic messages with those more closely related to the specifics of an individual’s working environment, communications can directly contribute to motivation by providing a coherent frame of reference. When all individuals use the same frame of reference, communication has directly supported the culture of an organisation.
Sustaining motivation becomes increasingly important during periods of change. Communication that creates awareness, understanding, acceptance and motivation to respond positively to the request for change in behaviour, action or attitude greatly increases the chance of business success.
Cornwell’s consultancy approach to corporate communications strategy and planning is founded in a methodology that can be tailored to the individual requirements of each client. Using this approach, our consultants have worked across both the public and private sectors and have experience of a large variety of initiatives at all organisational levels. The approach is structured as follows:
•Identification of purpose (strategic alignment)
•Identification and assessment of stakeholders (stakeholder alignment)
•Cultural and organisational structure assessment (cultural alignment)
•Change management, training plan and ability to sustain change assessment (communication integrated assessment)
•Development of communications strategy
•Development of communications plan
•Development of stakeholder engagement plan
•Development of communication governance (within programme/project and wider community)
•Delivery of communications plan
•Management of stakeholder engagement
•Measuring and monitoring

Corporate communications specialists handle organizational functions such as media, internet-communications, community, consumer, industry, and governmental relations; political campaigns; interest-group representation; conflict mediation; and employee and investor relations. They do more than “tell the organization’s story.” They must understand the attitudes and concerns of community, consumer, employee, and public interest groups and establish and maintain cooperative relationships with them and with representatives from print and broadcast journalism.
Corporate communications specialists draft press releases and contact people in the media who might print or broadcast their material. Many radio, television, and Internet special reports, website content and webpage news/articles, online and in-print media news and newspaper stories, and magazine articles start with those who are working on advertising opportunities and public relations work. Sometimes the subject is an organization and its policies toward its employees or its role in the community. Often the subject is a public issue, such as health, energy, or the environment, and what a corporation does to benefit the issue.
Corporate communications specialists also arrange and conduct programs to keep up contact between organization representatives and the public. For example, they set-up speaking engagements and often prepare speeches for company officials. These media specialists represent employers at community projects; make film, slide, or other visual presentations at meetings and school assemblies; and plan conventions. In addition, they are responsible for preparing annual reports and writing proposals for various business and corporate projects.
In government, corporate communications or public relations specialists (who may also be known as press secretaries, information officers, public affairs specialists, or communication specialists) keep the public informed about the activities of agencies and officials. For example, public affairs specialists in the U.S. Department of State keep the public informed of travel advisories and of U.S. positions on foreign issues. A press secretary for a member of Congress keeps constituents aware of the representative’s accomplishments.
In large organizations, the key corporate communications or public relations executive, who often have a rank of V.P., may develop overall plans and corp policies with other executives. In addition, public relations departments employ public relations specialists to write, research, prepare materials, maintain contacts, and respond to inquiries. People who handle publicity for an individual or who direct public relations for a small organization may deal with all aspects of the job. They contact people, plan and research, and prepare materials for distribution. They also may handle advertising/marketing or sales/publicity activities to assist the corp marketing work.
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Why is Corporate & Marketing Communications Essential?

Corporate and Marketing communications are one of the most important factors behind the success of any company. This is a way by which the company interacts with its employees and its consumers. It increases the employee’s morale and corporate culture. It also provides a good will for the company employees towards the consumers. Even the consumers become regular when your marketing team gives its best effort through marketing communications. Keeping your employees around the globe informed about new experiments could help your company with a global appeal.
You could set up your goals through an effective marketing strategy. Set up a strict rule for promoting your products or services. Target the audience you want to communicate with. Highlight the unique developments in your products and services. Then use your marketing communications through sales promotion, PR, direct and marketing through interaction.
Corporate and Marketing communications can be divided into 3 phases. Primary Communications could be though products, services, employees, management and corporation behavior. Secondary communications are your initiatives like Websites, advertising and PR. territorial communications consist of company and corporate communications mostly done by word of mouth.
Corporate Communications are complicated because of multiple communication channels and participants. To overcome this in today’s tough business world, technology is one of the sophisticated weapons. You should explore the latest technologies to help improve your customer service. Company Websites and advertisements do provide a lasting impression on the mind of your customers and clients. Advanced Communication facilities should be explored and strategies developed to give your consumers the best service.
A well designed highly professional website with good graphics could lure your consumers towards your company. Occasionally sending out perks for your employees and consumers for any service or product is another effective way to enhance your Corporate and Marketing Communications. A Company email feature may provide your staff with a unique corporate identity providing a better solution for your corporate communications.

Thursday, May 5, 2011

Paramount in Business Communication

Business communication that gets really formal in its own wherein corporate and businessmen get involved the communication gets much tougher and strictly adhering to etiquettes and mannerisms hence one should possess some predefined criteria while communicating with these corporate thinkers. What are the essentials of corporate communication? The arena of Big Business is a big stakes affair, where clarity and understanding are at a premium. One mistake, one false step could be the difference between success and failure with untold fortunes hanging in the balance.

The structure of communication is important and essential to understand how easily it is understood and easily absorbed by the audience. Be clear about the message you want to deliver, as giving a confused message to your audience only ends up with them being confused and your message being ignored. Choose a suitable medium to deliver your message to the receiver. The psychological reality is that unless a person is interested in the subject of the message they are highly unlikely to pay any attention. A powerful opening can be anything that captures the audience's attention: a quote or a preposterous statement.
A gentle smile will ensure that you are relaxed and pleasant and will also improve the comfort of your listener. In a communication process, try to convey your message with a mix of verbal and non verbal efforts. You can seek the aid of your body language and facial expressions to put your message across more effectively. Respect the person you are talking to and do not forget to receive feedback from the receiver of the message. The content of the communication should give the core message of communication. Communication should be influencing and persuasive.
Business communication should be courteous. Polite and considerate behavior is essence of business communication. A positive body language should be used during communicating with the one you want to. Be an active listener. The facts of business communication should not be partial, i.e., they should be complete. The receiver of the message might get confused or might take a wrong action if facts are incomplete. Having a bigger prospective we can say communication can be segregated into two, one that is internal and the other external. Similarly we can have upward communication, download communication, grapevine, horizontal and vertical communication within the organization.

Business Communication is goal oriented. The rules, regulations and policies of a company have to be communicated to people within and outside the organization. Business Communication is regulated by certain rules and norms. In early times, business communication was limited to paper-work, telephone calls etc. But now with advent of technology, we have cell phones, video conferencing, emails, and satellite communication to support business communication. Effective business communication helps in building goodwill of an organization.
Communication can be face to face, telephone or voicemail, personal written messages, impersonal written messages etc can be the types of communication at workplace. Every business’s aim is to gain profits. Whatever be the type of business you are in; the bottom line is that you must learn something from it. There is no businessman in this world who wants to lose money every day, if they do, their business will definitely go down and will be closed due to its non-sustainability.Ineffective communication is frustrating for employees and becomes a source of conflict and crisis. Managers that cannot communicate their ideas and demands properly will lead to employee’s inability to perform at their job. Employees will certainly communicate among each other and managers will be misunderstood and not followed. Effective communication will help companies increase productivity and help avoiding delays. Effective communication leads to an efficient style of management and to successful business practices.